I HAVE TRIED TO SPEAK TO A MANAGER NAME WINSTON, WHO AVOIDS MY CALL. FINALLY SPOKE WITH ARVEY (HOWEVER SPELLED) SHE TOLD ME THAT EVEN THOUGH IT WAS THEIR FAULT THAT THERE WAS NOTHING THAT SHE COULD DO ABOUT IT. WHAT DO YOU MEAN YOU CAN'T DO ANYTHING ABOUT IT. WHAT KIND OF COSTOMER SERVICE IS THAT. WHY SHOULD I PAY FOR SOMETHING THAT WASN'T MY FAULT. I RATHER PAY THE EXTRA WITH VERIZON, COMCAST, OR OTHERS THEN TO EVER FALL FOR A SIDE COMPANY ANYMORE. MY BILL IS PAID UP. THEY WANT TO PAY A RECCONECTED FEE AND SOME OTHER CHARGES... read full review »