About a month, an incident started when an employee that was transferred from another store to the Jefferson Street, Falls Church, VA - #7 Store, in which I have been a regular customer since the store opened, have sometimes problems with getting my order done right but what escalated into writing this letter was rudeness and unprofessional towards me from this employee as they was asking me to pay for an extra shot in my drink. Paying for the extra shot was not a problem at all but the loudness, shooting out to me and demanding for me... read full review »