I TOOK OUT A CAR LOAN 2 YEARS AGO KNOWING I WOULD PAY IT OFF EARLY SO WHEN I DID I WAS CHARGED $150 PREPAYMENT PENALTY - I NEVER SIGN FOR LOANS IF THERE IS A PREPAYMENT PENALTY AND THE DEALER SAID THERE WAS NOT A PREPAYMENT PENALTY I CALLED THE BANK AND WAS REFUSED TO BE ABLE TO TALK TO ANYONE IN MANAGEMENT AS THE CUSTOMER SERVICE REP SAID THAT WAS NOT POSSIBLE. AS A CUSTOMER OF THE BANK I SHOULD BE ALLOWED TO TALK TO THE PRESIDENT OF THE COMPANY! THEY KEPT APOLOGIZING LIKE I WAS STUPID! TAKE YOUR MONEY ELSEWHERE. read full review »