Hello, I ordered products from this company in September, 2008 and have never received products or replys to my e-mails concerning the missing shipment. I have sent them at least 5 e-mails asking for either a refund or simply send us our products that we paid for. I have all my receipts and can even check their webpage for the status of my shipment, so obviously they can check that themselves also. My complaint is that they have no phone number for complaints or missing shipments, only a call center taking the orders and they will not talk... read full review »