I have sent a crate from Beijing to Berlin 3 weeks ago. I called DHL in China to make sure that they would deliver the crate to my office that is the back house second floor (and not only to the front door of the building) since I had a car accident and cannot carry anything. I also called DHL Berlin to ask the same information and both confirmed that I would receive the package directly at my office on the second floor. They called to say that the package would arrive between 9 am and 12 am on Friday and again I made sure that it wa... read full review »