When I sent in my bill with a change of address they did not change it I have called them since Aug 2 they say it will come in the mail I talked to them and told them I could pay with my bothers dept card that I dont have a checking account any more they said I would have to do it on line I couldnt get online I asked them to sent me a new bill and it mite be late they more unless told me that even that thy messed up I still would be charged a late fee read full review »