We just sent our nieces on Virgin America from SFO to Seattle and we paid for the unaccompanied minor service. First of all, the agent who took down the guardian information mixed up the drop-off and arrival information and I found out by accident when I called to give some more details about my sister-in-law who was picking them up. Then the agent at check-in was extremely rude. When I asked if an agent would be accompanying them to the gate, she says, "no, we will give you a gate pass." That wasn't a problem, but I wish they had... read full review »