I have been using the same plan for years with the same rate. I entered the automatic bill program so that I would receive only email but no longer receive paper bill, and also, the payment was charged automatically every month without my logging into the account. The lesson I want to share with you: never trust Comcast, it is run by dishonest people. I checked my credit card statements last night and found that Comcast has raised my rate by around 50% half a year ago, with no email or phone call to notify me. Caught cheating, the staff... read full review »