I tried justanswer.com to get the answer to a problem I was having with a microsoft product. i got the answer on my own from microsoft, but even after i told jusananswer that i'd gotten the answer, they charged me. When I asked how to get the refund they said would be available, they charged me to answer THAT question. Needless to say, I'm not happy. I don't dare tell them so, because they'll just charge me again, since they have my credit card number. Don't use justanswer.com. I don't doubt that they have exoertise; I just don't think much of their business practices/ethics. read full review »