Bought a main event sectional sofa less then a week ago, and a wooden piece that support the chase is broken in half making the middle of the chase sag miserably. we're light weight people weighing less than 115lbs each, and rarely sat there. Called Customer Loyalty service and they scheduled a technician to come by in 3 weeks to "determine" if it's a defect. COME ON! We just received the sofa less than a week, sat there less than 4 times, how can a broken wooden piece needed to be determined if it's a defect? I will never purpose roomstore furniture again. Piece of junk! read full review »