I just wanted to comment on the efficiency of Nicor's "Credit Assistance" service. I received a notice of pending disconnection on Monday, called the credit assistance line the same day and just today received a call back from a "supervisor" named Amanda. I have not had work in weeks - no doubt a common complaint among Nicor's customers in the current economic times - but told both associates I spoke to that I could pay half the amount due today and the remainder next week. The only "assistance" they offered... read full review »