My complaint is not toward Verizon Wireless or their services but towards Verizon Fios and their customer service. I've never wrote a complaint in my life, I've always respected services and their will to help solve problems. With Verizon Fios, they tried... and still things are not fixed and at the end I ended up owing money. Here's my story below: I ordered Verizon Fios when I bought my new house thinking that the service was top notch and I still believe it is a great service. The plan I ordered was a Triple Plan... read full review »