I have maintained a good business relationship with Capital One for the past 10+ years. Never missing payments, and using my Capital One card all the time. I would even consider myself to be at the top of customers that a company would like to keep. Imagine my surprise when I went to pay my bill and noticed that my Interest Rate Had Doubled! For no apparent reason?? I called their customer service line to find out that I could have declined the change? but now it is too late?? What sense does that make? Is it too late to keep a valued customer?? Heck Yea it is! read full review »