Modem Requiring Resets on a Weekly Basis Customer Service - Out of the Philippines if you call after 5 pm. The phone tree is insulting as they ask you very common questions like "Do you have your modem in the "on" position?". They take a long time to pick up the phone and when they answer they sound like robots. They cannot connect to the billing system or people for "credits" if you have down service. Service is getting poorer over time. They say they want "satisfied customers" but they basically give... read full review »