My car was hit by one of their insured on July 5th, and to date (August 13th) we've STILL not received a settlement on this claim. I had a total of four claims adjusters and one "total loss" adjuster during this six-week period. The company representatives obviously read off cards, do not provide needed information, do not return calls in a timely manner, and refuse to authorize a rental car for the entire time the claim is being processed. I had to contact them initially to get any sort of action on my still pending claim. The... read full review »