Our loan was for 72 payments. We did have to use 4 extensions during the life of the loan due to a hurricane and some medical expenses. Nuvell tells us we must pay 81 payments since we had 4 extensions!! ALSO, any money I paid over my regular payment was applied as a late charge when my payment was NOT LATE!!! Never in my life, have I ever dealt with such a rotten company. After looking at all of the complaints against this company it seems like this company should be audited!!! I will never buy a gm car again read full review »