TO WHOM IT MAY CONCERN. Subject: Lexus Customer Support is Nightmare. On Thursday 7/22 I took my LS430 to Fort Wayne Lexus to check the low level whining sound. The problem was diagnosed as rear left bearing. The repair was quoted $661 and I agreed. I was told tomorrow Friday is open. I told the Service Mgr. we plan out of town travel at 3:00PM. He indicated if I bring the car by 11:00Am, I will have the car back on or before 3:00PM. I dropped off the car at 10:30 on Friday 7/23. I went back to the dear at 3:00 to pick-up... read full review »