AT&T customer service is horrible - it's not even about the attitude towards customer, but the fact that they have NO IDEA what they are doing and there is no synergy between different departments. We ordered 2 phones July 23rd, they got shipped on the 24th. Before the shipment got here, they called us at our billing address (we just moved to a different state so the shipping address was different) to confirm it wasn't a fraud. We cleared it with them, and thought all was well, but NO. On Tuesday, Fedex tracking website showed... read full review »