My husband was hit by a USAA- insured driver. The USAA driver was at fault & USAA claimed liability. They have used an improper & likely corrupt evaluation method-- CCC valuescore-- to determine value. Since CCC is employed to save insurance companies money, it seems obvious that guides that are impartial-- like NADA etc, also be consulted. We were told that consulting those guides was out of the question. After USAA has claimed liability for their driver in my husband's accident, they have refused to negotiate or provide a fair... read full review »