I am also currently dealing with this "collection company". The best advice I can give is to file a complaint to the BBB using the link below: http://sanjose.bbb.org/Business-Report/Rickenbacker-Group-214180 My story: My car was towed, the parts sold off and the car was then sold. The towing company did not disclose the income made from the parts inside and outside the car including all electronics ( JL Audio and Alpine), tires and rims. They only said that the car sold for $36 ( thirty-six) dollars. When have you ever heard... read full review »