I purchased a deep freezer from the Sears(East gate Location) on March 7, 2010 and it was delivered on March 12, 2010. The delivered merchandise was the incorrect merchandise, It took me almost 2weeks to get that situation resolved so I could get the correct freezer delivered. I had to deal with several departments finally after contact the Sears(east gate Location) I spoke with Harold Hignite which is the most ruddiest and difficult individual to deal with. If he does not like what you have to say or does not want to deal with the situation... read full review »