I am a 26 year old independent female with keys that were incorrect when moving into my new apartment that I purchased at ACE Hardware in Burnt Hills, NY. The owner came over to the register and refused to refund them for me even though I was purchasing new ones they already made. I had given the incorrect ones to the counter clerk with my reciept and she said she it wouldn't be a problem. He told me that is wasn't his fault that they were incorrect and once I started to ask what his refund policy was and get a explaination why he... read full review »