I have run up against the lack of Customer Service by DirecTV yet again. Installation was a total nightmare, it took serveral weeks just to get the service up and running. The international service did not provide what we were told it would provide and we had to cancel it, which caused undue stress. Now, they owe us money. What ever you do, DO NOT use paperless billing with what I think is a completely "our customers are only money to us" organization. I can not talk with the department that can resolve my complaint, I have to... read full review »