I WOULD LIKE TO START BY SAYING EMPIRE DOES NOT HIRE INSTALLERS OR GIVE THE JOBS BASED ON PREFORMANCE. THE INSTALLERS THAT THEY SEND OUT TO YOUR HOUSES HAVE HORRIBLE CUSTOMER RATINGS. IF YOUR RELATED TO THE DISTRICT MANAGER OR YOU DO FAVORS OR GIVE THINGS TO THE COORDINATOR, YOU ARE GIVEN THE BEST JOBS. EVEN IF YOUR CUSTOMER RATING IS HORRIBLE, AND YOUR JOB SKILLS ARE VERY LACKING. THEY ARE SENDING "PROFESSIONALS" OUT TO WORK ON YOUR HOMES THAT HAVE A SUCCESS RATE OF UNDER 50%. THEY DO NOT CARE ABOUT YOU, THEY CARE ABOUT SENDING... read full review »