It's sad to see that people have been reporting about this company for many years and that they remain in business. My experience has been the same. The company extended my contract to another year after I had clearly sent them a cancellation letter 30-days prior to the contracts end of service date. A new contract was not signed nor sent to me. I was unable to speak with a manager regarding cancellation. They continue to charge me for a monthly fee. According to the BBB of Illnois, this is the link to the company's service... read full review »