Dear Sir, My Name is Helen Nathalya, I'm one of the passenger of QZ -7717 (BKK-CGK) on 16th of August 2010. The reason im writing you this is ...I got an unfair fee which got charged on me. Here's the full story: I bought the ticket (X9QR8Q) via internet without any luggage fee, because I just carried my cabin size luggage.but on my way back from bangkok, right before entering the waiting room, one of your staff stopped me and asked me to put my luggage on the weight and it says 11 KG, and the she asked me to pay extra for... read full review »