I applied for a contract in middle 2008 (cant remember the exact date), after waiting a few weeks for the promised delivery of the phone and sim, I cancelled the contract in writing Virgin confirmed this and I never received a phone. In February 2009 I received a statement for the phone and contract. I contacted Virgin and they promised to sort it out. Since then I received several statements per email promising that this will be sorted out, but keep on receiving statements, I have a list of names of people I spoke to and who promised that this will be sorted out. I have since been handed over to a debt collector and been blacklisted. read full review »