My Daughter has a contract which includes a 'free' cellphone with a warranty. This particular model has subsequently become known to be prone to malfunctions. Every time she hands it in for repairs, they claim not to have loan sets available, not do they ever bother to call when the phone has been repaired. I am thus paying for a cell contract which we cannot make use of. I think Virgin mobile should close down if it cannot render a reasonable service. read full review »