Being senior citizens, we have most of our bills taken out of our checking account automatically and today I happened to come across our May 2010 Verizon telephone bill and when I looked at it, I found that there was a $14.95 charge on it from cybertube.tv.llc. I called the number 1-800-433-4518 and spoke with Valerie and explained that I had not signed up for this and she said that it had began in March so she canceled the account and transferred me to 1-866-576-4137 where I spoke with Nicki who agreed to send me a refund of $74.75 for the... read full review »