This is a rip off, calls hang up after one minute and they state Im using a phone feature now the calls hanging up after 9 minutes on hold now for 50 minutes to speak with a manager. They state I need to fillout and fax a form for a credit. What the ***!!! This is a HOT Mess. The third CSR told me I could not speak to a manager and would not give me the physical address so I can go to the company. I asked for a refund of the balance of my account. I won't hold my breath. read full review »