USER REVIEWS (Sandi Sue)

29 reviews

Econo Lodge

Nancy L. Davis August 23, 2010

The motel was dirty. The carpet was covered with animal stains. The bathroom was dirty, ring around the camode, there was dirt behind the toilet. I hasn't been updated for a long time. They scammed us out of two payments for the room. Nick, the manager (I think) would not even consider that he collected a payment from Hotels.com and then another from our credit card. He is determined to keep both. We are seniors (husband is 88) and we were too tired from our trip to ask for another room. We did not know that Hotels.com was going to keep... read full review »

Filled under: Travel Location: United States

1 review

Motels.com

Nancy L. Davis August 23, 2010

I booked a room at an Econo Lodge through Hotels.Com and gave them my credit card number. They guaranteed me the best price and said there would not be a penalty if I canceled. Nothing was said to me about canceling 24 hours in advance. The day we entered S.C., we picked up a motel book and there was a coupon for much much less, after motels.com assuring me they had the best price. I tried for hours to cancel and it was hard to understand the person on the other end of the line due to their poor English. Finally they said they would cancel but... read full review »

Filled under: Services Location: United States