Hi, I purchased a brand new Konica Minolta printer magicolor 1600W from adorama.com. It arrived to me as broken, and would not print the colors as expected. My understanding, as a retailer, adorama.com is responsible for customer service, but they refused straightly. They left me to deal with manufacturer. I wonder why they call themselves retailer if do not take responsibility for replacing the DOA stuff. However, I ended up wasting more than 2 hours with manufacturer, but still not solved. I guess now I have to get a refurbished... read full review »