I called Expedia (to avoid the web site) and spoke to a human representative. The human spelled my name wrong on the ticket (their error) so the ticket was not usable (you cannot board a plane if the name on the boarding pass does not match the name on your ID). I notified them immediately (but spent 6 hours on hold. I talked to India and Manila and other non-fluent English speakers who acknowledged the error but refused to correct it. (There is "a charge" to correct it). I called United Airlines and spent hours on hold (being... read full review »