Since 8/5/2010 I have been dealing with the customer service representatives from this company to get a full refund on an order that was never received and not wanted. On 8/5/2010 I was assured by one rep that I would not be charged anything because I was cancelling within the trial period, this was after I was hung up on by 2 other reps. However to make sure I called this company again on 8/6/2010, still within the trial period, and was assured again that it was being cancelled and i would not be charged. This particullar rep(Gabby) said that... read full review »