i complained several weeks ago about a refrigerator filter i purchased and why you had to raise the price. i was told that the manager would call.she called and i talked to her and we reached an agreement that she would credit me with the 10% increase in price. to date that has not happened. i have been unable to reach her, leaving my name and phone number with no response. if this is the way you handle business, i do not care to do so with sears sincerely s j klein read full review »