A few months after purchasing the piece of metal that connects the Microwave motor to the turntable broke. A&E has not been able to fix it: For appointment 1 I took off work. At appointment time the service technician called, saying that he was backlogged and would be a few hours late. In mid-afternoon he called again saying that he would not be able to make it that day and that we had to set up a new appointment through Kitchenaid's 800 service number. The next appointment was a week later. Even though we had described the... read full review »