I am shipping 3 packages via a friend through IMPEX to Nigeria. They recieved the first of these packages 10th August, 2010 (twelve days ago) and the last on the 18th August, 2010 (5 days ago). The norm was that they call me and inform me of the receipt of the packages. No calls. 5 days went past and I called tonight. I had never received a worse quality of customer service from any other company operative in my entire life. One of the operatives actually told me I should stop lying. Another put me on hold for 12 minutes and 14... read full review »