My problem with Geek Squad is that they cost me about $1500. Here's how: To begin, I don't know much about computers, so I was flying blind and looking for honest help with my problem. My problem was that my 18 month old Gateway laptop needed a new power cord, and I had no idea what to do. I went to Geek Squad and they told me that yes, I did indeed need a new power cord (duh), and that the only one they had in stock would work just fine for me. It was $80 and included 10 adapters so I could use the cord for ANY (he specifically... read full review »