On August 14th, I went into the PASADENA store to get my phone checked out. It’s true that my phone is a bit older (Blackberry World Edition 8830) but it is still in good shape and well loved by me. What was happening is that the hourglass symbol kept coming on, then going away, then returning. This was causing MAJOR lagging on the phone, as well as an extreme battery drainage, and had been occurring for the past 48 hours. I was unable to send text messages, check directions while going to meet a friend, or even make phone calls, once... read full review »