An order for Snuggie was placed on 11/24. Product never arrived. I received a postcard from the company asking if I was still interested on 1/5/09. I declined the order and mailed back the notification. On 1/21/09 my card was charged and I promptly called the company to complain. I was told that a supervisor would call me back-did not happen. On 1/23/09 spoke to another customer service rep and was transferred to Sal-supervisor, who assured me that the charge would be reversed. On 1/25 a second charge appeared on my statement and the first... read full review »