I am very concerned over how Capital One Auto Financing is applying payments on my account. When I was paying my normal payment and principal payments, I noticed they were not adjusting my principal balance at all. I called and was told that I needed to send a separate payment to a different lockbox, so I did. Even after I did that, they still did not adjust my principal balance by the extra amount I was paying. Then the “principal payment" lockbox address was removed from their statements and was replaced with “Send inquirie... read full review »