I have dealt with AT&T both in home and with my business, and have had HORRIBLE experiences all around. First, with my home I ordered the DSL Lite ($19.99/month), and I'm being charged for the $35/month plan instead. I work 60 hours a week and rarely have a minute to call them during the work week. Every time I've tried, I get stuck on hold. I was stuck on hold with the billing department for over an hour last time I tried! In addition to this billing error, I couldn't even pay my bill! I tried paying online, but they want... read full review »