We needed a new rug for our living room and we decided to go to RUGS USA since they had what looked like a great promotion - if you bought a rug you'd get a runner and another small area rug for free. The website looked professional and the name had "USA" in it so it promised world class quality. Instead, we got swindled. We got 1 rug of the 3 they promised. They never delivered the 2 additional rugs included in the promotion. They did email us to say 'they were out of stock' on one of the promotional rugs and... read full review »