It took me 7 phone calls & more than a month for Virgin mobile just to come and collect my faulty phone that was only 3 months old. It took them over two weeks to get it back to me. When I received it my 8gig memory card was not inside-which comes standard with the phone. I phoned trough & was met with an arrogant response from the repairs department, Lincoln bluntly accused me that it I didn't give the sim card in with the phone and that I didn't tick the block where it says simcard thus I didn't give it in. I then... read full review »