I am writing to you regarding my Samsung refrigerator; model number RS2534VQ, purchased from Sears in 2006, that had stopped cooling. The temperature inside the refrigerator was 60 degrees. Upon noticing the malfunction, I promptly contacted Sears by calling (800) 4-my-home on July 15, 2010. An appointment was scheduled for repair on July 21, 2010 and Hugo, technician ID #0515544 arrived at my home on July 21, 2010 and advised we had a bad sensor. Hugo’s visit was service number 40023143. Hugo replaced the sensor and left. For his visit... read full review »