I ordered Internet service from AT&T over a week ago. We waited and waited for our modem to come in the mail-we called customer service and found out they forgot to order the equipment-so I'm pretty annoyed at this point-they say they will expedite the order and we should get it Wednesday. So, Thursday rolls around and no modem-I call to verify that the order for the modem was indeed placed-guess what??? it wasn't! They forgot to place our order twice-I couldn't believe it. The only solution they gave me was to credit my... read full review »