I purchased a gateway computer on 4/19/2010. Just recently the hard drive went down and would not boot. I took it back to best buy to see what they could do. They sent it off to be repaired and told me I would have to call gateway and get a recovery disk, as they could not do that, to get the computer back to the way I bought it. Ok, fine, no problem, but when I called they told me the software warranty was only for 90 days and I would have to purchase the disk from them even though the hardware is warranted for 1 year, and that is what caused... read full review »