Horror story, "BRANDSMART" 50" Plasma broke on 9th under warrantee tech came 10th, spoke warrantee dept on the 14th, they claimed to be waiting on Brandsmart service, service said part ordered should be in by 19th next extended it to the 26th but can take as much as 45 days. They said by law they can look for the parts 45 days before they had to replace TV. Be careful of BRANDSMART and warrantee dept, poor communication, bad service. Pass to all, warning! The person did not even care if fixed or replaced but with 4 kids to wait this long is criminal! read full review »