Verizon Wireless has been the worst company for the last year. I spent at least 2 hours per call trying to resolve all the problems. Each agent had a different story, many hung up, 80% were rude. I was a customer for 5 years!!! In the short time I was with T-Mobile they provided me with wonderful assistance and credited my account for trouble. Verizon now says they have no record of the credit. They turned it over to a collection agency and refuse to help. Buyer beware. The coverage they advertise is not worth the hours on the phone trying to resolve the problems. read full review »