DSL service started going out in July. Spent hours on the phone with customer tech and they sent three technicians out. Still not fixed and I get a bill with an 85.00 charge for repair work. One month later, still no internet and hours spent on phone with customer service and missed work. I cancelled out of frustration. I received another bill, called them and they insisted I never cancelled. Lesson: Get a confirmation number beginning with a "D" from the rep if you cancel. Otherwise, they will keep your account active and... read full review »